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a Bury St Edmunds
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Safeguarding at County Upper

  1. The Basics
  2. Online Safety
  3. Safety at home
  4. Safer Internet Day
  5. Mental Health

At County Upper Campus we consider safeguarding to be everyone’s responsibility and as such our aim is to create an environment within which every student has the opportunity to be healthy, stay safe, enjoy and achieve, make a positive contribution and achieve economic well-being.

Through a broad and balanced curriculum (including Personal, Social, Health and Careers Education (PSHEE), assemblies, academic tutoring) we aim to create an atmosphere in which everyone, regardless of race, creed, gender, culture or ability, is aware of their right to be valued, respected, listened to and believed. We wish all students to know that they do not have to accept the actions of others towards them without question and that they are entitled to share their concerns within or outside the campus community.

A safe learning environment

We understand our duty to safeguard and promote the welfare and wellbeing of children and young people in our care and those who work here. Through our work we aim to ensure a safe learning and working environment for pupils, staff and visitors alike.  We take our responsibilities in relation to safeguarding and child protection very seriously. Where there are safeguarding concerns, staff communicate this to the campus Designated Safeguarding Leads immediately.  Access to our site is closely monitored.  All adults who come into contact with our children and young people, including visiting professionals, are appropriately checked.  Additionally, all staff and governors are required to complete a Staff Disqualification Declaration.

Our recruitment procedures follow ‘Safer Recruitment’ guidelines. Staff receive regular training and updates on their professional responsibilities in relation to safeguarding and child protection.  In addition, we work very closely with other professionals to ensure our children and young people are kept safe.

All visitors must enter the campus site via the reception area where they will be asked to sign the Visitor’s Book and issued with a Visitor’s Badge and a copy of the our Safeguarding Leaflet.

Working in partnership

There are occasions when our concern about a child means that we have to consult other agencies.  Unauthorised absences, for instance, may be referred to partner agencies such as Suffolk County Council’s Children’s Social Care, Special Educational Needs or Children Missing in Education teams. Whilst we would always aim to work in partnership with parents there may be exceptions to this when concerns are raised for the protection of a child.

The procedures which we follow have been laid down by the Suffolk Local Safeguarding Children Board (LSCB), and the Trust has adopted a Child Protection Policy in line with this for the safety of all.

How to get in touch

If you have any worries or concerns about a child’ safety or wellbeing please contact us and speak to a member of the Safeguarding Team.

  • the Designated Safeguarding Lead: Ms J Walters
  • Additional Designated Safeguarding Lead(s): Mr N Marshall, Mr R Kemp and Mr J McWilliam

One of these Safeguarding Leads is always available to discuss safeguarding concerns.

However, if you feel that a child is in immediate danger you can call the Suffolk Safeguarding team directly at Customer First on: 0808 8004005


The following documents and websites have a variety of information which you may also find helpful:



Online Safety

At County Upper Campus Campus, we are committed to educating children to be responsible users of technology and the internet, including how to be safe online. This can only be achieved with close partnership between home and school.

E-safety/Online Safety is about ensuring that learners can access the technologies and resources they need without putting themselves at risk personally or financially. It’s about a learning provider making sure that learners, staff and all their stakeholders know how to keep safe while using technology and resources.

E-safety/Online Safety can include topics such as cyber-bullying, mobile phone technology, preventing identity theft, privacy, social networking sites and child protection.

Using the Internet responsibly is now a significant part of many lessons. All students will look at issues relating to safety using the Internet in ICT lessons, and issues involving cyber-bullying in PSHEE/assemblies.

If you have any worries about Online Safety or any online activities please contact us and speak to a member of the Safeguarding Team.

Ms J Walters is our Online Safety Lead.

Help and Advice

The following links offer help and advice for current concerns for children and young people online.

How can I help my Child?

The following websites have a variety of information which you may also find helpful:

Online Safety App (Internet Matters)

Aimed at children ages 8–10. The app looks to take the parent/carer and the child through a range of 9 different online safety subjects and questions together, which each person answers individually. The App aims to open up dialogue between the adult and child. See

CEOP report button

You can report anything that makes you uncomfortable online to CEOP. Look for the CEOP report button on our campus website’s home page.

    CEOP Report

For further information please email our Online Safety Lead

Online Safety - What you can do

Teaching children to stay safe online is part of our job. However it is just as important that parents are aware of the dangers and ensure their children are safe at home.

There is a huge range of devices in the home which connect to the internet, from smart phones and computers to televisions and games consoles. Remember – Internet Service Providers (such as Virgin, BT, Sky and PlusNet) all have parental controls which you need to ‘switch on’ – just contact your provider, or take a look at these videos.

Top Tips!

  • Talk to your child about their use of the internet! Be part of what they are doing.
  • Make sure you know what devices in your home connect to the internet and how.
  • Set boundaries! Be clear about how long they can be online and what they can do online.
  • Keep all equipment that connects to the internet in a family space.

Don’t forget though: Encourage your child to go online and explore! There is a wealth of age-appropriate sites online for your children. Encourage them to use sites which are fun, educational and that will help them to develop online skills.

Try the ‘Think You Know’ Website (part of CEOP) which has great age-appropriate resources and activities for children and advice for parents and teachers. Don’t let them lie about their age, most social media sites (such as Facebook, Twitter and Snapchat) are not for children under 13. There is more guidance on Childnet.

Social Media Guides

A set of jargon-busting guides that teach children about their rights on social media sites has been published. Children’s Commissioner Anne Longfield said Facebook, Instagram, Snapchat, WhatsApp and YouTube had “not done enough” to clarify their policies. She simplified the websites’ terms and conditions with privacy law firm Schillings.

The slimmed-down guides are a response to the Commissioner’s Growing Up Digital report, which found that most children do not understand the agreements they sign when they create social media accounts. All the sites require children to be over 13 to create an account. Here are all of the guides for your information:







Games Consoles

Games Consoles – such as Xbox or Playstation – all have parental controls which can be enabled in the ‘Settings’ . However, they only work if your child is playing on an account which has their information. In other words if the console knows how old the player is!

  • PlayStation information is here.
  • Xbox information is here.
  • Nintendo information is here.

One of the biggest areas of concern in recent years is YouTube … advice can be found here.

Get Safer Online also covers many aspects on online security such as online banking, identity theft and keeping children safe.

There is a great Digital Parenting guide from Vodafone here – this contains details of setting up mobile phones with parental controls and how to use safety modes on other apps and services.

If you or your child has concerns about something that has happened online, remember that you can report this to the police at the Child Exploitation and Online Protection Centre (CEOP)

    CEOP Report

For further information please email our Online Safety Lead

Safer Internet Day 2021

On Tuesday, 9 February 2021, we will celebrate the 18th edition of Safer Internet Day with actions taking place right across the globe. With a theme once again of "Together for a better internet", the day calls upon all stakeholders to join together to make the internet a safer and better place for all, and especially for children and young people.With this in mind we wanted to share online safety tips, advice and resources to help children and young people stay safe online. There are multiple links on our Online Safety Page and in this article. To read more about Safer Internet Day follow the link below:

Exploring the online world

The internet is amazing. Children can play, learn, create and connect - opening up a whole world of exciting possibilities. But with the digital world changing all the time, how can you make sure your child’s staying safe? The following website has lots of useful information to help you support your children whilst exploring the online world..


Gaming is a big part of many peoples lives, particularly children. Follow the link below to find help and advice for young people who are playing online games where they have the opportunity to chat to other players.

Need help?

We all make mistakes but it is important not to bury your head in the sand and ignore it. Advice on who to talk to and where to get help is available in school but also by following the link below.

Managing screen based activities

There is lots of advice to support children and families around managing screen time, particularly with the move to Remote Learning. The sites below have useful guides and tips to help find the best balance

Help and support

You will find more support and advice on the following websites:



Mental Heath under Covid-19

We are all adapting to a new way of life due to Covid-19, and this is a very challenging and emotional time for families. As parents and carers, and those ensuring the welfare of children, it is important that we help children find positive ways to express their feelings. Below are some things that you can do to support. This resource gives some ideas on things that you can do to support children and young people, and yourself, during this time.

Mental Health & Wellbeing

Mental health problems in young people can isolate, disrupt and frighten them, resulting in lower educational attainment, and have a lasting impact on a person’s life. More than half of all mental health problems in adult life (not including dementia) start by the age of 14.

Here at County Upper Campus we aim to support all our pupils and help them to build academic resilience. By looking at Academic Resilience across the school, pupils and staff will learn how to cope with change and adversity, to enjoy learning and to look after their mental health and wellbeing.

Building strong mental health early in life can help children build their self-esteem, learn to settle themselves and engage positively with their education. This, in turn, can lead to improved academic attainment, enhanced future employment opportunities and positive life choices.

If you have any worries about Online Safety or any online activities please contact us and speak to a member of the Safeguarding Team.

Ms J Walters is our Online Safety Lead.

Help and Advice

The following links offer help and advice for current concerns for children and young people.